> ## Documentation Index
> Fetch the complete documentation index at: https://docs.blocapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions — Bloc Notes App Help

> Answers to common questions about Bloc: note limits, offline sync, PWA installation, account management, supported devices, and more.

Whether you're brand-new to Bloc or just trying to understand how something works, you'll find clear answers to the most common questions below. If you don't see your question here, the [Troubleshooting](/help/troubleshooting) guide covers specific errors and fixes in more detail.

<AccordionGroup>
  <Accordion title="Is Bloc free to use?">
    Yes. Bloc has a free tier that you can use indefinitely at no cost. The Free plan gives you up to **20 notes** and **200 MB of cloud sync and backup storage**. If you need more capacity, you can upgrade to the **Pro plan for RM 10 per month**, which raises your limit to 50 notes and 10 GB of sync storage.
  </Accordion>

  <Accordion title="How many notes can I create?">
    It depends on your plan:

    | Plan | Note limit | Sync storage |
    | ---- | ---------- | ------------ |
    | Free | 20 notes   | 200 MB       |
    | Pro  | 50 notes   | 10 GB        |

    Once you reach your note limit, you'll need to delete existing notes or upgrade to Pro before you can create new ones. Notes you delete are removed from your count immediately.
  </Accordion>

  <Accordion title="Does Bloc work without internet?">
    Yes — Bloc is **offline-first**. Every note you create or edit is saved directly to your device, so the editor works fully even when you're offline. When your connection is restored, Bloc automatically syncs any changes you made while offline to the cloud. A small status indicator in the editor shows whether your latest changes have been synced.
  </Accordion>

  <Accordion title="Can I use Bloc on multiple devices?">
    Yes. Sign in with the same account on any device and your notes sync automatically whenever both devices are online. If you edit the same note on two devices while offline, Bloc uses the most-recently-updated version once both devices reconnect. To avoid conflicts, try to finish editing a note on one device before opening it on another.
  </Accordion>

  <Accordion title="How do I install Bloc on my phone?">
    Bloc is a Progressive Web App (PWA), so you can install it directly from your browser — no app store needed.

    * **iPhone / iPad (Safari):** Open Bloc in Safari, tap the **Share** button, then tap **Add to Home Screen**.
    * **Android (Chrome):** Open Bloc in Chrome, tap the three-dot menu, then tap **Add to Home Screen** or **Install App**.
    * **Desktop (Chrome / Edge):** Look for the install icon in the address bar and click it.

    Once installed, Bloc launches like a native app and works fully offline.
  </Accordion>

  <Accordion title="What happens to my notes if I delete my account?">
    Deleting your account permanently removes all your notes and data from Bloc's servers. **This action cannot be undone.** Before you delete your account, we strongly recommend copying any notes you want to keep.

    To delete your account, go to **Settings → Danger Zone** and follow the confirmation steps. You'll be asked to type your email address to confirm.
  </Accordion>

  <Accordion title="How do I search for a specific note?">
    Press **Cmd+K** (Mac) or **Ctrl+K** (Windows/Linux) from anywhere in the app to open the search panel. Start typing to instantly filter your notes by title or content. You can also click the filter icon in the search panel to narrow results by **date** (today, this week, this month) or by **tag**.

    On mobile, tap the search icon in the bottom navigation bar to open search.
  </Accordion>

  <Accordion title="Can I export my notes?">
    Bloc does not currently offer a one-click export to PDF or other file formats. You can select and copy the content of any note and paste it into another application. Export functionality is something the team is actively considering for a future release.
  </Accordion>

  <Accordion title="What file types can I embed in notes?">
    You can embed **images** by pasting them directly into the editor or by using the `/Image` block from the slash menu. Bloc accepts common image formats such as JPEG, PNG, GIF, and WebP.

    <Note>
      Image uploads require an active internet connection. If you paste an image while offline, Bloc saves a placeholder in your note and uploads the image automatically once you reconnect.
    </Note>
  </Accordion>

  <Accordion title="What browsers does Bloc support?">
    Bloc works in any modern browser. For the best experience — including PWA installation — use one of the following:

    * **Google Chrome** (desktop and Android)
    * **Microsoft Edge** (desktop)
    * **Safari** (macOS and iOS)
    * **Firefox** (desktop — PWA install not supported, but the editor works fully)

    Keep your browser up to date for the smoothest experience.
  </Accordion>
</AccordionGroup>